Bits 4 Motorbikes Terms and Conditions of Sales

Bits4Motorbikes Terms and Conditions

Last Updated 12th February 2022

You should print and keep a copy of these Terms and Conditions as it forms the basis of the agreement between us.

These Terms and Conditions

These Terms and Conditions apply to all transactions on this site and form the basis of our agreement. Please read them carefully. They do not affect your statutory rights.
We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site (see date above). You will be asked to read and accept the terms and conditions each time you place an order, to ensure that you are familiar with the most current ones. Each order is a new contract between us the basis of which is prescribed in these Terms and Conditions.

Website Use

By using this website you have deemed to have accepted our Terms and Conditions. The copyright and all intellectual property rights of the contents of this website are owned by Bits 4 Motorbikes or are included with the permission of the owner of such rights. As a visitor to this website, you may not copy, adapt or distribute any of the content without Bits 4 Motorbikes permission, except as permitted under applicable law.

Due to the inherent nature of the Internet, errors, interruptions and delays may occur in the service at any time. Accordingly, this website is provided without any warranties of any kind and Bits 4 Motorbikes does not accept any liability arising from any interruption in availability.

Nothing in these Terms and Conditions of Use shall restrict or exclude any liability that Bits 4 Motorbikes has to any party that cannot be excluded by law. These Terms and conditions of Use shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction over any disputes arising in relation to this website.

Although every effort is made to ensure the accuracy of the information on this website, Bits 4 Motorbikes provides it on a `For Information Only` basis and disclaims all liability for any errors, omissions and inaccuracies.


Bits 4 Motorbikes offers no warranty as to the suitability of any of the products offered for the intended use of the purchaser. No warranty is expressed or implied as to the safety suitability or otherwise of any product sold or the compliance with the regulations and laws of the country to which the product is delivered. It is the responsibility of the purchaser to ensure that the Product when installed or fitted does not render a motorcycle illegal, dangerous unfit for use or non-complaint and incompatible with any regulations and applicable laws. Bits 4 Motorbikes does not hold out to have specialist knowledge of or offer any opinion or advice on any legislation or safety requirements.
Bits 4 Motorbikes does not accept any liability whatsoever for losses damages or injury howsoever arising following the supply of any of its products. If you are unsure of the suitability or safety of any product you should seek specialist and professional advice from the manufacturer before purchase or installation. If you are unclear on these terms you should seek independent legal advice before purchase.

It is your responsibility to check that any part supplied by Bits 4 Motorbikes is the correct part before attempting to fit it to your motorbike. If an incorrectly supplied part is fitted to a motorbike, scooter or moped Bits 4 Motorbikes will not accept any responsibility for damage or injury howsoever caused. We cannot accept a returned incorrectly supplied item if it has been damaged by incorrect fitting or incorrect use. Your Statutory Rights are not affected. Please refer to our Returns Policy below for further information.

Non-Standard Custom Built Shock Absorbers & Other Special Orders

You should be aware that shortening or lengthening the suspension, in any way, may make it harder to put the bike on the centre stand and may also affect the angle when the bike is put on its side stand. Your stand(s) may require modification to restore safe support.
Please be aware that a shorter spring will compress further so it is essential that you check that there will be sufficient clearance for the tyre and that the chain is not rubbing on any part and the shaft (where fitted) fully engages.
We recommend that you seek expert advice in this regard from your main dealer.
The handling of your bike may be affected including cornering angles which may be reduced, or otherwise affected and care should be taken.
Please be aware that any changes to the manufacturer’s specifications could affect any manufacturer’s warranty and may also need to be disclosed to your insurers.
By supplying non-standard custom built shock absorbers we do not accept any liability in this regard and do not offer any advice as to the suitability, or otherwise of non-standard shock absorbers or any application thereof.
By purchasing non-standard shock absorbers from Bits 4 Motorbikes you agree to our terms and conditions and you accept full personal responsibility for any consequences in this regard.

Special order goods are non-returnable.


We do not offer advice on the suitability of tyres or their application and cannot accept any responsibility or liability in this regard. It is your responsibility to ensure that the appropriate tyre is selected.

Publicity material, displayed on this website, connected with the advertisement of individual Tyres has been obtained from publicly available sources and Bits 4 Motorbikes cannot accept any liability in regard to the accuracy of this information.
Tyres are for sale on the understanding that is the responsibility of the purchaser to ensure that the type, tread pattern and size of the tyre is suitable for the intended application and is compatible with any existing tyre on the bike.

Order Process

You will have an opportunity to check and correct any input errors in your order up until you click the Submit button. Clicking the submit button will indicate acceptance of these Terms and Conditions and will create this agreement between us.
After you submit an order we will send you an e-mail containing details of the products you have ordered. Please note that this e-mail is an acknowledgement and not an acceptance of your order.

We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method. Items sold on this website are generally intended for normal domestic and consumer use and not for resale or commercial use and are subject to the disclaimers above.
We reserve the right to refuse access to this website, to remove or edit content, or to refuse or cancel orders at our discretion. If we cancel an order, it will be without charge to you, and we will reimburse any payment made by you.
The fact that a product is advertised is not a guarantee that it is available and items may be withdrawn for sale at any time and without notice.

Prices & Payment

Each item is individually priced on our website and all prices and charges on this website are in Sterling. They include any VAT payable and may include delivery charges. The total cost of your order will be the price of the products you order plus any applicable delivery charge. All these will be set out clearly in your Shopping Basket before you submit your order.
Prices, offers and products are subject to availability and may change before (but not after) we accept your order.
We try very hard to ensure that all information on this site is accurate. However, from time to time, an error might occur. If we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it. If you cancel it any payment made by you will be refunded.

Delivery Policy

Delivery must normally be to an address in the mainland United Kingdom and delivery charges are as stated for each item listed on our website.

Most of our goods will be despatched from our offices, or those of our suppliers, by next day signed for courier delivery, except for smaller, lighter or lower value items which will be despatched from our offices, or those of our suppliers, by first class letter or parcel post.

Where items are built to order, or where there is a delay in posting, we will inform you within 24 hours from the date that we receive your order. If the timescale quoted is not acceptable to you we will refund you in full provided we receive your instruction to cancel within 7 days from the date we inform you of any delay.

We may, at our discretion agree to deliver to another country. This will be subject to an additional charge which we will inform you of before we accept your order.

Cancellations, Returns & Refund Policy

Any returned product must be complete, unused and in 'as new' condition (e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original box, packing and accessories.

If the item returned is not the item you requested, or is damaged or faulty, we will arrange collection at our expense or provide you with reimbursement, up to an agreed amount (to be agreed in advance) if you return the item at your expense.

If the item supplied to you is correct and you wish to return it, the cost of returning the item will be your responsibility. When the item is received by us we will arrange to send you a refund, however we will deduct an amount equal to the cost of sending it to you. Please note that this also applies where the cost of postage is not stated in the original order (eg: where postage to addresses in the mainland UK is included in the offer price).
On receipt of a returned item it will be inspected at our offices and a refund will be issued within 24 hours. Refunds are will be made back to the original card payer and normally clear the same day. Depending on your card issuer it may take up to 7 days, from the date of refund, for funds to appear in your account. We can supply you with proof of refund on request.

We take care to ensure that clothing and helmet sizes are clearly and accurately described. If you purchase an item of clothing or helmet that does not fit, but is the size you ordered, return postage will be at your expense and we will charge you postage if a different size is subsequently sent to you. Any returned item of clothing, or helmet, will only be accepted if it is in perfect unused condition and all tags and packaging is intact. If you are in any doubt about sizing we strongly recommend that you contact us first before you buy.

With the exception of special orders (see above), goods returned after 7 days but before 21 days will be subject to a 20% handling charge.

Goods cannot be returned after 21 days.

All claims and returned goods must be accompanied by a copy of the invoice that was supplied to you by e-mail when you completed our checkout.

PayPal Refund Policy

Because PayPal charges are not refunded, if it is necessary for us to make a PayPal refund because of error by the customer in some form of fashion we reserve the right to pay the balance of the money we received and retain the cost which PayPal charges for the transaction.
There for a full payment refund will only be made at our discretion.
Consequently all full refunds will be the value that are company receives after the costs that will be refund only. You are agreeing to this by making a payment through PayPal as stated here in our terms and conditions.


Privacy Policy

This policy covers Bits 4 Motorbikes use of personal information provided by you when using

We do not store credit card details nor do we share customer details with any 3rd parties.

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website. By entering your details in the fields requested, you enable Bits 4 Motorbikes to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with current legislation and aim to meet current Internet best practice.

When you supply any personal information to Bits 4 Motorbikes we have legal obligations towards you in the way we use that data. We will not sell, share, trade or rent any of your personal information. We will protect the security and confidentiality of your personal information at all times.

Please note that your information will be disclosed where we are obliged to by law and you have the right to request a copy of any personal information that Bits 4 Motorbikes holds about you and to have any inaccuracies corrected.


Bits 4 Motorbikes may periodically issue information and newsletters to customers in paper based and electronic format (eg: e-mail or SMS txt messages) to inform them about new products and services. Please be assured however that we do not share your information with any other companies. If you wish to be excluded from our mailing list please send an e-mail to Bits 4 Motorbikes with “Remove” in the title.

Bits 4 Motorbikes
Merchants House, 70
Mutley Plain,
PL4 6LF.

Payment by Credit Card, UK Cheque, UK Postal Order or PayPal™
Telephone: 01752 424801 (Standard UK National Rate - Mobile charges may differ)

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